State Farm® Insurance Agent John Santoro

"Gracias ☺️ Andrés excelente persona ,siempre dispuesto a ayudarme y a contestar mis dudas ,estoy muy contenta por su servicio y su amabilidad 🙏"

"Aidan provided excellent service when helping me get a new insurance policy. He was knowledgeable, patient, and answered all my questions clearly. The whole process was smooth and stress-free. I truly appreciate his help and highly recommend this office to anyone looking for insurance assistance."

"I had a great experience speaking with Andres this morning. He walked me through the document signing process and thoroughly explained how my policy works in the event of an accident. It’s refreshing to encounter someone so passionate about helping customers on a Monday morning. Thank you, Andres!"

"Quiero expresar mi agradecimiento y reconocimiento al agente Andrés de State Farm por su excelente gestión en la contratación de mi seguro de auto. El proceso fue ágil y oportuno; me explicó con total claridad las coberturas que estaba adquiriendo y resolvió cada una de mis inquietudes con paciencia y profesionalismo. Su acompañamiento y transparencia me dieron plena confianza para tomar la decisión. Un servicio cinco estrellas, altamente recomendado."

"Andres Marin, I want to thank you for all your help. Your professionalism and your patience was very much appreciated. I’m very happy with the quote that you gave us for all the cars!!! Hope you have a great year 🙏🏻🙏🏻"

"would like to sincerely express my appreciation for the excellent service I received from State Farm, especially the professional and personalized assistance provided by André. Throughout the entire policy review and adjustment process, I was given clear, transparent, and detailed guidance. He took the time to explain each coverage option, answer all of my questions, and present solutions tailored to my specific needs without any pressure, demonstrating true professionalism. I especially value the patience, responsiveness, and willingness to explore different scenarios to ensure I received the most appropriate coverage for my situation. I confidently recommend his services to anyone looking for honest advice, personalized attention, and an efficient insurance experience. Thank you again for the outstanding service."

"Tuve una experiencia verdaderamente excepcional con Andres Marin, asesor de State Farm, quien me ayudó a cotizar mis pólizas de auto y casa. Desde el primer contacto demostró una amabilidad genuina, una paciencia admirable y un dominio absoluto de su trabajo. No se limitó a ofrecer una cotización estándar; por el contrario, se tomó el tiempo necesario para escuchar mis necesidades, analizar diferentes escenarios y buscar activamente la mejor opción para mí, siempre con total transparencia, ética y profesionalismo. Andres es extremadamente eficiente, educado y comprometido, y algo que valoro enormemente: se nota que realmente se preocupa por ayudar y no solo por cerrar una venta. Hoy en día es difícil encontrar profesionales que combinen conocimiento técnico, vocación de servicio y calidad humana al nivel que él demuestra. Lo recomiendo con absoluta confianza. Es un excelente representante de State Farm y, sin duda, una persona con un futuro profesional brillante. Gracias, Andres, por hacer este proceso tan importante claro, confiable y humano. Dania Tomey. I had a truly exceptional experience with Andres Marin, an advisor at State Farm, who assisted me with my auto and home insurance quotes. From the very first interaction, he demonstrated genuine kindness, remarkable patience, and an outstanding command of his profession. He did not simply provide a standard quote; instead, he took the time to listen carefully to my needs, evaluate multiple options, and actively search for the best solution for me, always with complete transparency, ethics, and professionalism. Andres is extremely efficient, polite, and dedicated, and what I value most is that it is clear he truly cares about helping people, not just closing a sale. It is rare to find professionals who combine technical expertise, true customer service, and human warmth at the level he consistently delivers. I recommend him with absolute confidence. He is an outstanding representative of State Farm and without a doubt someone with a bright professional future. Thank you, Andres, for making such an important process clear, trustworthy, and genuinely human. Dania tomey"

"My Agent was Aidan Lopez. He was helpful, courteous and thorough. As I am almost 82, it is important that an Agent be very patient and Aidan was certainly that. At one point, the system went down and he made sure he kept me informed as to what was happening. I have to say, I was extremely happy with the service he provided and I am happy to once again be a State Farm member."

"Fast and good response."

"Excellent customer service from the very first call, Aiden Lopez was extremely friendly, knowledgeable and helpful with our vehicle insurance needs!"

"Always a great experience working with Santoro insurance services. Krystal with a big help setting up my new policy"

"Funny enough John, I have left you numerous msgs in numerous occasions to please call me back and you NEVER DID, but now you want to reply to my 1-star review (trust if I could leave a 0, I would). I have spoken to almost everyone at your office from several employees, a man who claimed to be your brother to your very rude and unprofessional office manager Maite and you sir John Santoro nowhere to be found. At this point I had no choice but to move on but would have been nice to be seen and heard from what is supposed to be someone who cares for their clientele. Personally, I wouldn't recommended anyone to work with John Santoro State Farm Agency at all. Terrible Customer Services with the agency itself nothing against State Farm as a whole really."

"Maytee, thank you for your time and patience with all sorts of explanations. Great experience."

"Alexandra Degeorges was my agent an helped me out with auto insurance and life insurance! She was very consistent with following up and making sure my questions were answered. My experience with John Santoro office was great!"

"We are new Floridians and with state laws of coverages from state to state, it gets very confusing. John and his team have been AMAZING with this transition. Maytee recently helped me with a small disaster with a broken window. She made me feel so much better.. as I was so upset. She gave me that personal energy that was so comforting. You feel like family here!!! I felt I had to write them a review.. as we are so happy with our service here."

"Gracias a su agente Andrés Marín por su excelente trabajo de conseguirme un buen seguro para mi carro, todo organizado y bien explicado.. recomendado al 100%"

"The office was quick to meet my needs for Auto Insurance as my wife and I just moved from Pennsylvania to Florida. Pleasant and friendly yet knowledgeable regarding the coverage options available. Enjoyed the experience and feel welcomed"

"The worst service ever, They add me a car that was not mine, they cancel the policy of my car without my permission and they almost get my driver license suspended, I talk to the manager she was more upset the worst, I never put reviews but they give me an awful customer service experience."

"I have to say, making the decision to switch over to state farm was a well thought out decision with the help of Krystal. She made the switch an easy one to make with her willingness to take time and explain everything in detail for better understanding. Michael also made understanding the value of life insurance much better. Thank you to this office and if you’re considering seeking coverage with State Farm, start by calling John’s office and asking for Krystal or Mike."

"Laura R. was very helpful. Made the process smooth and was very easy to communicate with to make sure everything was good to go. She answered all my questions with confidence."

"Él proceso fue rápido para adquirir una póliza de vehículo"

"Beware of this Company's bait and switch tactics"

"I wanna start this off by saying that John and his team make you feel like family. They are honest and will tell you what is up with your coverages. I want to shout out Joey, Maytee, Mike and Krystal as every time I have a question or concern they are always quick to assist. If you haven’t made the change reach out to John and his team they will take care of you !"

"We have enjoyed years of car insurance with the Santoro brothers backed by prompt and friendly service and support of office staff, specially Krystal. Thank you and keep it up!"

"Appreciate Aidan Lopez's Help Explaining the Difference in Coverages that is offered & Patience With Me ALSO Before I Gave My Business To This Office, Very 1st Interaction I Wasn't Feeling Well Aidan Said Hope I Feel Better.....Now A Days (Kind Gestures ) That Doesn't Happen As Often Anymore.... Looking Forward Being a Customer. Thank You"